Effective Date: May 2024
At Stanthorpe Holiday Park, accessible from https://stanthorpeholidaypark.com.au, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you visit our website or book accommodations with us.
Information We Collect
When you visit our website or make a booking, we may collect the following personal information:
Contact Information: Name, email address, phone number, and mailing address.
Booking Details: Information related to your accommodation preferences and stay.
How We Use Your Information
We use the information we collect for the following purposes:
To Complete Your Booking: Processing your reservations and providing you with confirmations.
Marketing Communications: Sending you information and tailoring information for you about promotions, offers, and updates related to Stanthorpe Holiday Park.
Personalization: Enhancing your experience by customizing content based on your preferences.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties. Your information will only be shared if required by law or to protect our rights.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal information if it is inaccurate or incomplete.
- Opt-out of receiving marketing communications at any time.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
If you have any questions about this privacy policy or our practices regarding your personal information, please contact us at:
1300 STAY NOW / 0483 966 766
[email protected]
Who we are
Our website address is: https://stanthorpeholidaypark.com.au.
Our park is located at 26806 New England highway, Severnlea Qld 4380
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
All media, images and content presented or promoted on our website remains the property of Stanthorpe Holiday Park. Use is not permitted without granted consent.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not share your data with third parties. Your data is used only to improve your experience by our own team, or when required for use of our booking system. If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that make a booking, Newbook also stores the personal information you provide for the purposes of administering your booking.
What rights you have over your data
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service and if you make an online booking, your data is provided to Newbook for booking administration purposes.
